Enhance your healthcare experience

In conjunction with the survival guide, we have developed a field guide to discuss popular healthcare topics. The field guide is like a “workbook” companion to the survival guide. Each worksheet provides more in-depth insight into a process using simple, easy-to-understand language. They are designed to assist in navigating the system.

Medical Deductions for Your Tax Return

Don’t let tax time get you down. Understand how medical expenses can reduce your taxes. This field guide helps you get started with document collection and next steps.

EOB GUIDE: Understanding the Math - How Your Healthcare Expenses are Calculated

Even though EOB’s can appear confusing, they don’t have to be. This field guide will help you understand the math using simple language and an easy to follow example.

Medical Identity Theft

Medical identity theft is not very common, yet. Learn what precautions to take to keep this from happening to you.

Balance Billing

Your insurance company paid your provider and you have paid your patient responsibility. So why
are you still receiving a bill? Well, you may have been balance billed. Balance billing occurs when a provider (doctor, hospital, clinic, etc.) bills a patient for the portion the insurance company “writes off” or discounts.

Insurance Pre-Authorization

Knowing when to get permission for treatment can save you thousands of dollars. Understand what pre-authorization means and how important it can be for your wallet.

Handling a Large Medical Bill

Having a large medical bill hanging over your head can be a daunting experience. Paying for it is even more difficult. This guide will help you navigate the process and keep your credit in tact.

COBRA - What is it?  Do I need it?

COBRA may be your best option when you have a change in your job status (expected or unexpected) and health coverage from your employer is going away. Though it’s often difficult to understand, knowing how COBRA works will put you one step ahead during a time when there are decsions to make.

Tips for Choosing a Health Plan

Finding the right health plan to cover you and your family can be a difficult task. Use this field guide to understand the process and what you should know before making this decision.

How to Handle a Denied Medical Claim

Even when a claim is denied, you don’t have to accept it and pay. There are very simple things that can be overlooked when filing a claim that will cause a claim to be denied. Find out what to do if faced with a denial.

Questions to Ask Your Surgeon or Physician When Preparing for a Procedure.

This worksheet provides a series of questions that will help you and your family prepare for surgery and recovery. Getting answers to questions before a procedure empowers the patient and can improve the recovery!