Thank you for creating this very readable guide. It is one of the many sins of our present system that patients and their families find themselves drowing in confusing papework at a time when they are least able to cope. Your book and website arm healthcare consumers with information so they can avoid problems where possible and more effectively advocate for themselves when problems do arise.

For consumers fed up with the healthcare insurance shell-game or are looking for a way to become better informed consumers, My Healthcare is Killing Me is a great place to start. Filled with easy-to-understand definitions and great anecdotal examples, this is a book all interested consumers should have on their bookshelves.

Well-done. Thank you. Thank you both for writing it, sharing it as a PDF and creating this whole site around it. I've blogged twice about your book already and I'm only on page 6. I'm sure I'll blog again about your book. Thanks, again.

To paraphrase a current tagline, "So easy, even a caveman can understand it!" In a mere hour, I was whisked away from the Stone Age into the Age of Enlightenment. This simple-minded troglodyte has had all his preconceptions and misconceptions of insurance and healthcare totally shattered. I, like countless millions of other knuckle draggers, have utterly abused the insurance system, albeit unknowingly. Not once in all my years of coverage have I realized or understood the impact that MY insurance choices and decisions have upon the overall cost and quality of healthcare for EVERYONE! Through a straightforward and easily understood ...